FAQ’s

Popular Questions and Answers

1How long are your walking tours?
Most walking tours are approximately 2 and a half hours.
2Do you accept credit cards or debit?
We do not accept credit cards or debit on location, however you can pay by credit card (via PayPal) online.
3We have a large group. Do you offer group rates?
Yes, we offer group rates, however you will need to contact us beforehand on prices. We do not offer group rates online at this time.
4Do you allow walk ups?
For our FREE Tours (May 1 to September 1) please walk up and join our tour. We would love to have you. However outside these dates we require you to make a reservation to alert us you plan to attend a tour. With no reservation our guide may not be there as we are not expecting anyone or the tour may be cancelled at the last minute. A reservation guarantees your guide will be there waiting for you.
5Is there parking available close by?
The closest parking facility to our departure point is an underground parking garage in an office building called the World Exchange Plaza (111 Albert Street). You may enter the parking garage from an entrance at the corner of Metcalfe and Albert Street or at another entrance off Queen Street, between Metcalfe and O’Connor. You will need to pay to park at this location most days of the week.

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